Client support

Making a complaint

If you're unhappy with our service, or with any financial advice you've received from your adviser, here's how to raise it.

Quilter Financial Planning Complaints Department

Sunderland, SR43 4JR

Email: QFPcomplaints@quilter.com

Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

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