Client support
Making a complaint
If you're unhappy with our service, or with any financial advice you've received from your adviser, here's how to raise it.
Quilter Financial Planning Complaints Department
Sunderland, SR43 4JR
Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626
You can find more information by visiting the Quilter Financial Planning website.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
[Contact us line — email/phone, matching the homepage footer]